Legal

Copyright & DMCA Policy

Last updated: July 10, 2026

This document was prepared for review by legal counsel and may be revised on advice of counsel.

Klix hosts event storefronts, live streams, on-demand video, and related artwork uploaded by event organizers and users. We respect the intellectual-property rights of others and comply with the Digital Millennium Copyright Act (DMCA), 17 U.S.C. §512. This page explains how to notify us of claimed infringement, how the person who posted the material can respond, and what happens to repeat infringers. It is part of our Terms of Service.

Sending a takedown notice

If you believe material on Klix infringes your copyright, send a written notice to our designated agent (below). Under 17 U.S.C. §512(c)(3), your notice must include substantially all of the following:

  1. A physical or electronic signature of the copyright owner or a person authorized to act on the owner's behalf.
  2. Identification of the copyrighted work claimed to have been infringed (or, for multiple works at a single site, a representative list).
  3. Identification of the material claimed to be infringing and information reasonably sufficient for us to locate it — for Klix, the URL of the event page, stream, video, or image is the most useful form.
  4. Your contact information: name, address, telephone number, and email address.
  5. A statement that you have a good-faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law.
  6. A statement that the information in the notice is accurate and, under penalty of perjury, that you are authorized to act on behalf of the owner of the exclusive right allegedly infringed.

Please note: under §512(f), anyone who knowingly materially misrepresents that material is infringing may be liable for damages. Consider whether the use might be a fair use before filing.

Designated agent

Send DMCA notices to: legal@klixlive.com (subject line “DMCA Notice”). Email is the fastest route and reaches our legal/compliance team directly.

Registration of this designated agent with the U.S. Copyright Office's DMCA Designated Agent Directory (dmca.copyright.gov) is pending — an operational step required by §512(c)(2) for full safe-harbor coverage.

What we do with a valid notice

On receiving a substantially compliant notice we act expeditiously: we remove or disable access to the identified material — for a live stream this can mean ending the stream or session in real time; for VOD, artwork, or a storefront it means taking the content down. We then make a good-faith effort to notify the user or organizer who posted the material and provide them a copy of the notice. We document every takedown.

Counter-notices

If your material was removed and you believe that removal was a mistake or misidentification, you may send a counter-notice to the same designated agent. Under §512(g)(3) it must include:

  1. Your physical or electronic signature.
  2. Identification of the material that was removed and where it appeared before removal.
  3. A statement, under penalty of perjury, that you have a good-faith belief the material was removed as a result of mistake or misidentification.
  4. Your name, address, and telephone number, and a statement that you consent to the jurisdiction of the federal district court for your address (or, if outside the United States, any judicial district in which Klix may be found), and that you will accept service of process from the person who filed the original notice or their agent.

After we receive a valid counter-notice we forward it to the original claimant. Unless the claimant notifies us within 10–14 business days that they have filed a court action seeking to restrain the alleged infringement, we may restore the removed material.

Repeat infringers

Klix terminates, in appropriate circumstances, the accounts of users and organizers who are repeat infringers. This policy has teeth: paid streams carry per-viewer forensic watermarks that tie a leaked recording back to the exact account and playback session that produced it, and our streaming systems can ban that session and account from current and future streams. Accounts associated with repeated takedown notices, watermark-traced leaks, or circumvention of access controls are banned; organizers who repeatedly stream content they have no rights to lose their storefronts and payouts may be withheld pending resolution.

Non-DMCA complaints

For trademark complaints, rights-of-publicity issues, or other non-copyright concerns, email legal@klixlive.com with the details and the URL of the material. For anything about your personal data, see our Privacy Policy and data-rights page.